Support
We're here to help. Reach out to our team and we'll get back to you as soon as possible.
Email Support
Send us an email and we'll respond within 24–48 hours.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (UTC)
Frequently Asked Questions
How do I reset my password?
Tap "Forgot password" on the login screen. You'll receive a reset link at your registered email address within a few minutes.
How do I cancel my subscription?
You can cancel at any time from the Subscription section inside the app. Your access continues until the end of the current billing period.
What video formats are supported?
SmartCut supports MP4, MOV, and M4V files. For best results, use H.264-encoded video at up to 4K resolution.